F.A.Q.s

1.     When will my home improvement project start and when will it be completed?

Depending on the type & extensiveness of the project, you can expect us to start anywhere from 2- 10 weeks from time of purchase.  We will inform you of the expected waiting period at that time and we always call in advance to schedule your project to begin.  As far as the completion time, that will depend on the scope of work but we will do everything in our power to work  at your home every day until the project is complete. 

2.     Can I trust workers in my home?

Yes.  You can trust our workers in your home.  We do background checks and drug tests before hiring our employees and have a trusting relationship with any subcontractors we may use.  If we would not allow someone in our own home, we definitely would not allow them in our customer’s home. 

3.     Do you offer insurance?

We are bonded and Insured. 

4.     What kind of warranty do you offer?

Each of our quality products has its own specific manufacturer’s warranty.  For Example:

Vinyl Siding: Limited Lifetime

Steel Siding: 50 Years

Vinyl Windows:  Limited Lifetime

Window Coverings:  7 Years

5.     What kind of window treatment options do you have?

We have many different options as far as window coverings go.  We are a Hunter Douglas dealer, as well as other quality  brands.  We offer plantation shutters, wood & faux wood blinds, honeycomb shades, solar & roller shades, soft shades & much more. We will find a window covering that fits your needs and makes your windows smile. 

6.     Is there anything I need to do to prepare my home for construction?

Usually there is not much preparation required but we will explain anything that needs to be done prior to the project beginning. 

7.     Do you offer any financing?

Yes.  We do offer financing with competitive rates and will assist you the application process.

8.     How much do estimates cost?

Our estimates are always FREE.

9.     What payment methods do you accept?

We accept cash, check, Mastercard & Visa.

10.   Can you help with the design of my project?

Yes.  We will send one of our knowledgeable design consultants to assist in the design of your project and answer any questions or concerns you may have.

11.   What areas do you serve?

We serve Abilene and the surrounding areas.  We serve a radius of about 90 miles.